Support
We answer fast. Most questions are covered below.
Contact us
Email support@affirmmyname.com and include the email address on your account. We aim to respond within one business day.
Quick answers
- My name is said wrong. Open Settings, tap "Say my name," tap "Fix how it sounds," and type your name the way it sounds (for example, KAH-wah-nah). Every voice will use it from then on.
- I want to change my voice, times, or background. Everything lives in Settings, behind the gear icon on the home screen.
- How do I cancel? Subscriptions are managed by your app store: on iPhone, Settings then your name then Subscriptions; on Android, Play Store then Payments and subscriptions. You keep your paid features until the end of the period you paid for.
- How do I invite my partner or family? On a Couple or Family plan, open Settings, tap your plan, and share the invite link. Each person sets up their own profile.
- Billing problem? Email us with the approximate date and what happened. Purchases run through the app stores, and we will help you get it resolved, including pointing you to the store's refund flow when that is the fastest path.
- Delete my account. In the app: Settings, Account, Delete account. Or follow the steps on the account deletion page.
More
See the FAQ, our Privacy Policy, and our Terms of Service.